Dubai eSIM card - a guide

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What is an eSIM and how does it work in Dubai?

An eSIM (embedded SIM) is a digital equivalent of a traditional SIM card that is integrated into devices such as smartphones, tablets and smartwatches. It allows users to easily activate mobile services without having to replace the physical SIM card. In Dubai, eSIM technology is gaining popularity among locals and tourists alike, who use it to quickly and conveniently connect to the mobile Internet.

The key benefits of eSIM are:

• No need to replace a traditional SIM card.
• The ability to easily switch between operators.
• A compact solution, ideal for travelers who want to activate services in Dubai instantly.

Where to buy an eSIM in Dubai?

Buying an eSIM card in Dubai is a quick and easy process, and its availability means that it can be purchased at a number of convenient locations:

• Mobile operators' outlets: Dubai's largest networks, such as Etisalat and du, offer the option to purchase an eSIM at their stationary stores, where you can also get help setting it up.
   
• Dubai Airport: there are mobile operators' booths in the arrival areas, which allow you to quickly purchase an eSIM right upon arrival, which is especially convenient for tourists who want to access the Internet immediately.
   
• Online stores and mobile apps: some operators allow you to purchase an eSIM card online before you travel, so you can activate the service even before you arrive in Dubai. This solution saves time and avoids queues on the spot.
   
• Global eSIM providers: international platforms specializing in selling eSIM cards to tourists offer ready-made packages for Internet use in Dubai. This type of solution is particularly useful for those traveling across multiple countries, as it allows mobile services to be managed from a single location.

In addition, many hotels and travel agencies in Dubai offer assistance in purchasing or configuring an eSIM, which can be an added convenience for visitors. Regardless of the method of purchase chosen, eSIM guarantees flexibility and convenience, allowing users to enjoy stable and high-speed Internet access in Dubai without unnecessary paperwork.

Setting up an eSIM in Dubai

Setting up a virtual SIM card in Dubai is a clear and uncomplicated process that any user can carry out on their own. The first step is to purchase an eSIM from a selected telecommunications operator that provides such services in Dubai.

Once the purchase is made, the operator provides a unique QR code - this can be emailed or handed over directly at the point of sale. This code contains all the necessary data to activate the service. The next step is to scan the code with your smartphone's camera, which initiates the eSIM profile installation process.

The system will guide you through the configuration steps, displaying clear instructions on the device's screen. Once the profile installation is complete, activate the eSIM in the phone's settings. If you plan to use mobile Internet in Dubai, it is worth setting the newly installed eSIM profile as the default mobile data source.

A key point to remember before purchasing an eSIM is to check the compatibility of your device. Not all phone models support eSIM technology - this is especially true for older models or lower-end devices. You can check the list of compatible devices on the websites of manufacturers or operators offering the service.

It is also worth mentioning that some operators offer technical support for configuration, which can be especially helpful for those less familiar with new technologies. In addition, before leaving for Dubai, it is recommended to download the operator's app, which can make it easier to manage services and monitor data consumption.

Photo: eSIM activation in Dubai, Pexels

Which operators offer eSIM in Dubai?

In 2025, eSIM technology will become standard in Dubai, providing residents and tourists with modern, convenient mobile solutions. The main networks offering eSIM in Dubai are:

• Etisalat: the largest operator in the UAE, which stands out for its wide coverage and high quality of service. Etisalat offers eSIM for both residents and visitors, with a variety of packages to suit different needs, including short-term plans ideal for tourists.
• du: a popular operator known for its attractive eSIM offers that attract both local users and visitors. Du offers packages that include large amounts of data, making it a great choice for those looking to use the Internet in Dubai while traveling.
• Virgin Mobile UAE: an operator that stands out for its flexible options tailored to the needs of individual customers. Virgin Mobile offers eSIM for tourists in Dubai, allowing quick access to mobile services through an intuitive app through which you can manage your plan.

All of the aforementioned operators provide a simple purchase and activation process for eSIMs - both at landline stores and online. Customers can choose from a wide range of data packages, including short-term options and more extensive plans for those staying in Dubai for longer periods.

What are the prices of eSIM cards?

The cost of using eSIM technology in Dubai varies and depends primarily on the operator chosen and the size of the data package.

• Tourists visiting the city have a choice of starter packages, with prices starting at 50 Emirati dirhams (about 60 zlotys) for a basic package containing 1 GB of data. More extensive options, offering 10 to 20 GB of transfer, reach up to 200 Emirati dirhams (about 240 PLN).
   
• Permanent residents of Dubai can benefit from more affordable solutions by choosing between subscription offers and a prepaid system. These options feature higher data transfer limits while paying lower monthly fees.
   
• An alternative solution is the services of international eSIM providers. Their offerings start at around $15 US for a package with 1 GB of data, which can be an attractive solution for those planning a short stay in the city.

Before deciding on a particular offer, it's worth conducting a thorough analysis of the available options from different providers, taking into account the planned duration of your stay and your expected data transfer requirements. You should also take into account additional benefits offered by individual operators, such as access to local streaming services or special promotions for new users.

2026 Update: eSIM in Dubai (operators & pricing)

• Main providers (2026): e& (formerly Etisalat), du, and Virgin Mobile UAE offer tourist eSIM options in Dubai.

• Free-on-arrival option (commonly promoted): a free Visitor Line eSIM with 10GB valid for 24 hours is often mentioned; after that you’ll need to buy a plan.

• Typical tourist plan examples (AED, 2026):

  • e& Visitor Line (28 days): examples include AED 46.66 (4GB), AED 75.23 (6GB), AED 94.28 (10GB), AED 119.04 (13GB) (often + 5% VAT).

  • Virgin Mobile UAE tourist eSIM: e.g., 21GB / 7 days from AED 150.

  • du tourist eSIM: digital tourist bundles are available (exact bundles change over time).

• Quick practical note for 2026: the smoothest flow is buying online before you fly or at the airport, then activating via QR code (passport typically required).

Questions and answers (FAQ)

1. Is eSIM available in Dubai for tourists?

Yes, eSIM is available in Dubai for tourists, making it convenient for visitors to the city. Tourists can purchase an eSIM from local operators such as Etisalat, du or Virgin Mobile UAE at points of sale, at the airport or through their app. This allows them to connect to mobile Internet quickly and enjoy attractive data packages throughout their stay.

2. How to activate eSIM?

To activate an eSIM, you first need to purchase an eSIM card from the operator of your choice and get a QR code. Then scan the QR code on your device by going to SIM card settings, and follow the instructions to add an eSIM profile. Once the activation process is complete, you can set the eSIM as your main card for mobile data and start using services right away.

3. What are the eSIM offerings in Dubai for 2026?

In 2025 Dubai, operators offer a variety of eSIM options for both tourists and residents. Data packages range in size from a basic few gigabytes to larger packages of up to a dozen gigabytes. Prices start as low as AED 50, and many operators, such as Etisalat, du and Virgin Mobile, provide attractive offers tailored to different users' needs.

4. What are the benefits of using an eSIM?

The benefits of using an eSIM are primarily that there is no need to physically swap SIM cards, making it easy to switch between operators and customize services. In addition, the eSIM is a compact solution that is ideal for travel, providing fast mobile Internet access and flexibility in data management.