Privacy Policy

This privacy policy describes the rules for processing your information, including personal data and cookies.

1. General Information

  1. This policy applies to the website operating at: https://twocontinents.com

  2. The operator and data controller of the website is: Hubert Pleskot, ul. Kazimierza Króla 16A, 04-854 Warsaw, Poland
    Email: [email protected]

  3. The operator is the Administrator of your personal data voluntarily provided on the Website.

  4. Personal data may be processed for the following purposes:

    • Newsletter distribution

    • Comment system management

    • Inquiry handling via contact forms

    • Fulfillment of ordered services

    • Presentation of offers or information

  5. Data about users and their behavior is collected through:

    1. Voluntary data entered into forms, which are then stored in the operator's systems

    2. Cookie files saved on end devices (so-called "cookies")

2. Selected Data Protection Methods

  1. Login and personal data entry points are secured at the transmission level (SSL certificate), ensuring encryption between your device and the server.

  2. User passwords are stored in hashed form, making them unreadable even if accessed.

  3. Administrative passwords are regularly changed.

  4. W celu ochrony danych Operator regularnie wykonuje kopie bezpieczeństwa.

  5. The operator performs regular data backups.

  6. All software used to process personal data is regularly updated.

3. Hosting

  1. The service is hosted and technically maintained on servers operated by Amazon Web Services (AWS).

  2. To ensure technical reliability, the hosting provider collects server-level logs, which may include:

  • Requested resources (URL identifiers)
  • Time of request and response
  • Client device name (via HTTP protocol)
  • Error information
  • Referrer URLs (previously visited sites)
  • Browser and IP information
  • Diagnostic data related to service ordering and email communication

4. Your Rights and Additional Information

  1. Your personal data may be shared with:

    • The hosting provider (under a data processing agreement)
    • Payment operators
    • Online chat solution providers
    • Authorized employees and collaborators
    • Marketing service providers

  2. Your data will be processed no longer than necessary to fulfill legal or contractual obligations. Marketing data will not be stored longer than 3 years.

  3. You have the right to:

    • Access your data
    • Rectify your data
    • Delete your data
    • Limit processing
    • Transfer your data
    • Object to processing based on legitimate interests

  4. You may object to the processing of your personal data for the purposes of legitimate interests pursued by the Administrator, including profiling. This right cannot be exercised if there are legally valid grounds for processing that override your interests, rights, and freedoms, in particular the establishment, exercise, or defense of legal claims.

  5. Providing personal data is voluntary but necessary to use certain services on the website.

  6. Automated decision-making, including profiling, may occur to deliver services or direct marketing communication (only if consent is given).

  7. Your data is not transferred outside the European Union.

5. Information in Forms

  1. Data is collected through voluntarily completed forms.
  2. The website may record metadata (timestamp, IP address).
  3. Email addresses may be embedded in form URLs.
  4. Data is used for the purposes specified in each form (e.g., customer service, registration).

6. Administrator Logs

  1. Information about user behavior may be logged for administrative purposes.

7. Key Marketing Techniques

  1. Google Analytics is used to analyze website traffic. Only anonymized data is shared.
  2. Remarketing techniques may be used, based on cookies, without sharing personal data with third parties.
  3. Facebook Pixel is used to link behavior on the site with Facebook profiles. No additional personal data is transferred.
  4. Heatmap and session recording tools may be used. All data is anonymized and does not include sensitive input (e.g., passwords).
  5. Automated systems may contact users based on page visits (only with prior consent).

8. Cookies Information

  1. Cookies are text files stored on your device to help the Website function properly.
  2. Cookies are used to:
  3. Maintain user sessions
  4. Support marketing techniques described above
  5. Types of cookies:
  6. Session cookies: temporary, deleted when you leave the site or close the browser
  7. Persistent cookies: stored on your device until manually deleted or expired
  8. Most browsers accept cookies by default. You can manage cookie settings, including deletion and blocking, via your browser’s settings.
  9. Disabling essential cookies may affect the functionality of the website.
  10. Third-party cookies may be used by:
  11. Google (USA)
  12. Facebook (USA)
  13. Twitter (USA)

9. Cookie Management

  1. If you do not wish to receive cookies, you can change your browser settings. Disabling cookies necessary for authentication, security, and user preference storage may hinder or, in extreme cases, prevent the use of websites.
  2. To manage cookies, select your browser from the list below and follow the instructions:
  3. Edge
  4. Internet Explorer
  5. Chrome
  6. Safari
  7. Firefox
  8. Opera
  9. Mobile devices:
  10. Android
  11. Safari (iOS)
  12. Windows Phone